Eliza Agent Platform is the AI Chat Bot offered by HighLevel and our partners. The idea is that the bot can be placed on a website where a customer can chat and converse with a bot to get most of their questions answered. If, at any point, the bot does not understand how to respond, a human rollover feature will kick in, and one of our partners will take over the chat from there. The agent will then teach the bot how to respond in the future so that Eliza continues to grow to provide the most accurate answers. There is a monthly cost to the service.